HAUS OF BEAUTY IS OPEN BY APPOINTMENT ONLY. DUE TO THE NATURE OF OUR DETAILED, ARTISTIC, SEMI-INVASIVE SERVICES, WE KINDLY REQUEST THAT YOU RESPECT OUR NO-GUEST POLICY. ONLY THOSE WITH APPOINTMENTS ARE ALLOWED IN THE STUDIOS.
LATENESS:
Clients should arrive 15 minutes before their scheduled appointments to allow time to fill out paperwork and get settled in. Please familiarize yourself with your scheduled location HERE. We have a strict no-tolerance policy for late arrivals. WE CAN NOT AND WILL NOT RUSH PERFECTION! Exceptions will not be made for anyone arriving late due to traffic or any other personal emergency. Late arrivals will be canceled and deposits for permanent makeup appointments may be forfeited. An additional deposit of $150 will be required to reschedule your permanent makeup appointment if you arrive late for your scheduled appointment time.
CANCELLATIONS:
Please allow 7 days or more notice when rescheduling your permanent makeup appointment. Permanent makeup deposits are non-refundable. If you arrive more than 15 minutes late for your scheduled appointment time or if you reschedule with less than 7 days notice, your deposit will be forfeited. If you choose to cancel your appointment with less than 7 days notice, you will automatically forfeit your deposit. Additional deposits will be required to reschedule your permanent makeup appointment if you give less than 7 days’ notice of cancellation.
NO GUESTS PLEASE:
Due to the nature of our detailed, semi-invasive services, we kindly request that you arrive unaccompanied to your appointment. We do not allow friends, boyfriends, hubbies, children, or pets to accompany you into the studio.
PERMANENT MAKEUP DEPOSITS:
A $100 NON-REFUNDABLE deposit is due upon booking to secure all permanent makeup appointments. Deposits will be charged to the credit card you provided upon booking your reservation. This deposit is to ensure that you are serious about booking your permanent makeup appointment and will be deducted from the total cost of your initial session. The remaining balance will be charged 7 days before your appointment when you receive your appointment reminder.
PERMANENT MAKEUP BALANCE:
The remaining balance will be charged to the credit card on file 7 days before your appointment when you receive your appointment reminder. Due to the nature of our detailed services, our focus is solely on the design and satisfaction of the client. Unlike a traditional salon, there is no receptionist or cash register present in the studio to handle transactions. An exception can be made, with prior arrangements, if you prefer to pay the balance for your service in person.
WAITLIST:
We very rarely have cancellations or rescheduled appointments, however, please call 1-510-377-4300 if you would like to be added to the waitlist.
EXISTING BROW TATTOOS:
We are extremely selective when working over existing tattoos and other tattoo artists' work. If you have had your eyebrows previously tattooed, we request that you text us clear photos of your brows for approval (1-510-377-4300) BEFORE your appointment booking for a BROW TATTOO CORRECTION. In addition to the photos in your email, please include the date of your last brow tattoo, how many sessions you received, and the business name and artist name who performed your service.
IMPORTANT FOR ALL CLIENTS:
Permanent makeup is considered a multiple-step appointment process. Healed results will vary with each client. No guarantees will be made. Additional sessions (at an additional charge) may be required to obtain optimal desired results. Although we give our best efforts to provide you with quality service, many factors can result in a less than desirable outcome as each client will heal differently. In order for your procedure to heal properly and look its very best, please follow all Pre & Post Care Instructions! These instructions are designed to limit bleeding and skin sensitivities during the procedure. Excessive bleeding during the procedure can dilute and expel the pigment color and lead to poor results.
RIGHT TO REFUSE SERVICE:
HAUS OF BEAUTY reserves the right to refuse service to anyone at our discretion.